The coronavirus (COVID-19) pandemic has interrupted many businesses across the country. While it’s unclear how COVID-19 will continue to affect organizations, it is imperative employers thoughtfully consider every option to reintegrate their employees safely back into the workplace.
WHAT IS CONTACT TRACING
It is the process of tracing an individual’s whereabouts to identify and inform those who have potentially been exposed to someone with COVID-19. This includes Return to Work schedule tracking, which formalizes steps for a safe and quick return to work.
HOW DOES IT WORK
There’s no one single contact-tracing solution. Contact Tracing can be very labor-intensive, depending on the scale of the population that’s being traced. Traditionally, the process involves extensive interviews with infected individuals to figure out where they’ve been recently and with whom they may have come into contact.
Contact tracing doesn’t have a perfect system. Sometimes employees won’t remember every place they have been recently, or every person they came into contact with. What’s more, the individual will have to know and report to HR that they contracted COVID-19 before any mitigation can be done.
Even with technology solutions, accurately tracking infections hinges on users manually reporting their COVID-19 infections. If only some people use the app, or decide not to report an infection, the entire system loses value.
Beyond ease of use, there are important legal considerations surrounding contact tracing. These include:
What data is being collected and stored
How long the data is stored
Whether the data is personally identifiable
How protected the data is
FWT CONSULTING CAN HELP
Avoid hiring a large number of employees and allow FWT Consulting to manage these caseloads by providing certified Contact Tracing teams. We can equip your company with a team that can span the entire Contact Tracing life cycle, including Return to Work Coordinators, Team Leads, Case Managers, and Project Managers.
FWT Consulting is able to provide a Contact Tracing App or utilize current internal tracking software.
Not only do all Contact Tracing team members receive training on the appropriate intake information, they also receive HIPPA training to avoid mishandling any personal information. All information will be handled and stored with your company’s current IT standards.
OUR FWT TEAM
Our FWT Contact Tracing teams are capable of managing up to 250 COVID cases per day from Intake to Return to Work clearance. Our Contact Tracing Teams actively reach out to those who have been exposed or in close contact with a known COVID case, instead of relying on the employee to report contact. Our teams are available to operate 365 days a year, including after hour and weekend case management.